Content vs. process in the HRM-performance relationship: an empirical examination

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Katou, A. A., Budhwar, P. S. and Patel, C. (2014) Content vs. process in the HRM-performance relationship: an empirical examination. Human Resource Management, 53 (4). pp. 527-544. ISSN 1099-050X doi: 10.1002/hrm.21606

Abstract/Summary

This study investigates the impact of a human resource management (HRM) system, which integrates both content and process of human resource (HR) practices, on organizational performance, through collective employee reactions. The analysis is based on a sample of 1,250 Greek employees working in 133 public- and private-sector organizations, which operate in the present context of severe financial and economic crises. The findings of the structural equation modeling suggest that content and process are two inseparable faces of an HRM system that help to reveal a comprehensive picture of the HRM-organizational performance relationship. Based on the findings that collective employee reactions mediate the HRM content (i.e., organizational performance relationship) and HRM process moderates the HRM content (i.e., employee reactions relationship), the study has several theoretical and practice implications.

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Item Type Article
URI https://reading-clone.eprints-hosting.org/id/eprint/68836
Identification Number/DOI 10.1002/hrm.21606
Refereed Yes
Divisions Henley Business School > International Business and Strategy
Publisher Wiley
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