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McCalla, R., Ezingeard, J.-N. and Money, K. (2003) A behavioural approach to CRM systems evaluation. Electronic Journal of Information Systems Evaluation, 6 (2). ISSN 1566-6379
| Item Type | Article |
| URI | https://reading-clone.eprints-hosting.org/id/eprint/23274 |
| Item Type | Article |
| Refereed | Yes |
| Divisions | Henley Business School > Leadership, Organisations, Behaviour and Reputation |
| Publisher | Academic Publishing Limited |
| Download/View statistics | View download statistics for this item |
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