Mitigating pandemics through the adaptation of digital technologies – towards a digital resilience framework

Dzandu, M. D., De Cesare, S., Evans, R. and Tang, Y. ORCID: https://orcid.org/0000-0002-1134-4170 (2025) Mitigating pandemics through the adaptation of digital technologies – towards a digital resilience framework. In: 2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 15-18 Dec 2024, Bangkok, Thailand, pp. 1331-1335. doi: 10.1109/ieem62345.2024.10856989

Abstract/Summary

This paper reports a qualitative analysis of the literature search output of studies on digital technology interventions deployed specifically in the G7 countries in response to the recent pandemic. This is followed by interviews with eighteen participants from the G7 countries about their experiences in adapting digital technologies to mitigate the effect of the pandemic. Using a thematic analysis approach, the study uncovers two streams of digital technology resilience: digital resilience in public and private spheres; and healthcare and well-being in the digital age. Together with a set of identified technology-driven and individual-driven resistance and enabling factors, a model of a proposed digital resilience (DigiRES) framework is developed for validation and in-country contextualization. The implications of the study for preparedness for future pandemics or crises are highlighted.

Item Type	Conference or Workshop Item (Paper)
URI	https://reading-clone.eprints-hosting.org/id/eprint/120903
Identification Number/DOI	10.1109/ieem62345.2024.10856989
Refereed	Yes
Divisions	Henley Business School > Digitalisation, Marketing and Entrepreneurship
Publisher	IEEE
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