A framework for sustainable management of the platform service supply chain: an empirical study of the logistics sector in China

Lin, Y., Chen, A. ORCID: https://orcid.org/0000-0003-4796-2170, Yin, Y., Li, Q., Zhu, Q. and Luo, J. (2021) A framework for sustainable management of the platform service supply chain: an empirical study of the logistics sector in China. International Journal of Production Economics, 235. 108112. ISSN 0925-5273 doi: 10.1016/j.ijpe.2021.108112

Abstract/Summary

Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/108324
Item Type	Article
Refereed	Yes
Divisions	Henley Business School > Leadership, Organisations, Behaviour and Reputation
Publisher	Elsevier
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