How level and type of deafness affects user perception of multimedia video clips

Gulliver, S. R. ORCID: https://orcid.org/0000-0002-4503-5448 and Ghinea, G. (2003) How level and type of deafness affects user perception of multimedia video clips. Universal Access in the Information Society, 2 (4). pp. 374-386. ISSN 1615-5289 doi: 10.1007/s10209-003-0067-5

Abstract/Summary

Our research investigates the impact that hearing has on the perception of digital video clips, with and without captions, by discussing how hearing loss, captions and deafness type affects user QoP (Quality of Perception). QoP encompasses not only a user's satisfaction with the quality of a multimedia presentation, but also their ability to analyse, synthesise and assimilate informational content of multimedia . Results show that hearing has a significant effect on participants’ ability to assimilate information, independent of video type and use of captions. It is shown that captions do not necessarily provide deaf users with a ‘greater level of information’ from video, but cause a change in user QoP, depending on deafness type, which provides a ‘greater level of context of the video’. It is also shown that post-lingual mild and moderately deaf participants predict less accurately their level of information assimilation than post-lingual profoundly deaf participants, despite residual hearing. A positive correlation was identified between level of enjoyment (LOE) and self-predicted level of information assimilation (PIA), independent of hearing level or hearing type. When this is considered in a QoP quality framework, it puts into question how the user perceives certain factors, such as ‘informative’ and ‘quality’.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/26641
Identification Number/DOI	10.1007/s10209-003-0067-5
Refereed	Yes
Divisions	Henley Business School > Digitalisation, Marketing and Entrepreneurship
Uncontrolled Keywords	Quality; Perception; Multimedia; Video; Deafness
Publisher	Springer
Publisher Statement	The original publication is available at www.springerlink.com
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