Advanced search

A study of the relationship between emotional intelligence and performance in UK call centres

Download
Full text not archived in this repository.
Advice

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Tools
Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email
Lists

Higgs, M. (2004) A study of the relationship between emotional intelligence and performance in UK call centres. Journal of Managerial Psychology, 19 (4). pp. 442-454. ISSN 0268-3946 doi: 10.1108/02683940410537972

Altmetric Badge

Item Type Article
URI https://reading-clone.eprints-hosting.org/id/eprint/23127
Identification Number/DOI 10.1108/02683940410537972
Refereed Yes
Divisions Henley Business School > Leadership, Organisations and Behaviour
Publisher Emerald Group Publishing
Download/View statistics View download statistics for this item
Download
Full text not archived in this repository.
Tools
Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email
Advice

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Lists
Deposit Details

University Staff: Request a correction | Centaur Editors: Update this record

Search Google Scholar