Reframing resistance to change: experience from General Motors Poland

Dobosz-Bourne, D. ORCID: https://orcid.org/0000-0002-9008-1769 and Jankowicz, D. (2006) Reframing resistance to change: experience from General Motors Poland. The International Journal of Human Resource Management, 17 (12). pp. 2021-2034. ISSN 1466-4399 doi: 10.1080/09585190600965431

Abstract/Summary

This paper describes the successful introduction of a kaizen scheme in a General Motors factory plant in Gliwice, Poland. Employee value systems changed, despite the presence of strong, pre-existing values that might have inhibited this process. These findings are drawn on to examine the concept of ‘resistance to change’ and replace it with a notion of ‘functional persistence’. Our case study illustrates how assuming this position can aid the development of new work attitudes, as opposed to constraining the old ones.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/50143
Identification Number/DOI	10.1080/09585190600965431
Refereed	Yes
Divisions	Henley Business School > Leadership, Organisations, Behaviour and Reputation
Publisher	Routledge
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