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Closing the service gap: how to connect customers, employees and organisations

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Laker, B. orcid id iconORCID: https://orcid.org/0000-0003-0850-9744, Soga, L. R. orcid id iconORCID: https://orcid.org/0000-0002-5471-9673 and Bolade-Ogunfodun, Y. orcid id iconORCID: https://orcid.org/0000-0001-8143-6946 (2023) Closing the service gap: how to connect customers, employees and organisations. FT Publishing International, Upper Saddle River. ISBN 9781292444352

Item Type Book
URI https://reading-clone.eprints-hosting.org/id/eprint/109811
Refereed Yes
Divisions Henley Business School > Leadership, Organisations, Behaviour and Reputation
Publisher FT Publishing International
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Download
Full text not archived in this repository.
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Advice

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

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