Laker, B. ORCID: https://orcid.org/0000-0003-0850-9744, Soga, L. R.
ORCID: https://orcid.org/0000-0002-5471-9673 and Bolade-Ogunfodun, Y.
ORCID: https://orcid.org/0000-0001-8143-6946
(2023)
Closing the service gap: how to connect customers, employees and organisations.
FT Publishing International, Upper Saddle River.
ISBN 9781292444352
Item Type | Book |
URI | https://reading-clone.eprints-hosting.org/id/eprint/109811 |
Item Type | Book |
Refereed | Yes |
Divisions | Henley Business School > Leadership, Organisations, Behaviour and Reputation |
Publisher | FT Publishing International |
Download/View statistics | View download statistics for this item |
Deposit Details
University Staff: Request a correction | Centaur Editors: Update this record