Which of the quality dimensions influenced the customer satisfaction? Data from hospital support services of government hospitals in Sabah, Malaysia

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Alin, J., M., Juin, V., Kim Man, M. M. and Harun, A. H. J. (2007) Which of the quality dimensions influenced the customer satisfaction? Data from hospital support services of government hospitals in Sabah, Malaysia. In: The 3rd International Asian Academy Applied Business Conference, 14-16 Jun 2007, Haadyai, Thailand.

Item Type	Conference or Workshop Item (Paper)
URI	https://reading-clone.eprints-hosting.org/id/eprint/83919
Refereed	Yes
Divisions	University of Reading Malaysia
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