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Best practices in customer relationship management in the B2G market

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Bryan, A., Harrington, T. and Clark, M., (2009) Best practices in customer relationship management in the B2G market. Report. Henley Centre for Customer Management

Item Type Report (Report)
URI https://reading-clone.eprints-hosting.org/id/eprint/83742
Divisions Henley Business School > Digitalisation, Marketing and Entrepreneurship
Publisher Henley Centre for Customer Management
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[thumbnail of R19_Best Practice in B2G CRM (Nov 2009).pdf]
Preview
Text - Published Version
· Please see our End User Agreement before downloading. | Preview
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It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

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