Managing the customer experience through intermediaries

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Coxhead, H. and Clark, M., (2008) Managing the customer experience through intermediaries. Report. Henley Centre for Customer Management

Item Type Report (Report)
URI https://reading-clone.eprints-hosting.org/id/eprint/83737
Divisions Henley Business School > Digitalisation, Marketing and Entrepreneurship
Publisher Henley Centre for Customer Management
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[thumbnail of R14_Customer Experience through Intermediaries (Sept 2008).pdf]
Preview
Text - Published Version
· Please see our End User Agreement before downloading.
| Preview
Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

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