What makes a great customer experience

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Lemke, F., Clark, M. and Wilson, H., (2006) What makes a great customer experience. Report. Henley Centre for Customer Management

Item Type	Report (Report)
URI	https://reading-clone.eprints-hosting.org/id/eprint/83731
Item Type	Report
Divisions	Henley Business School > Digitalisation, Marketing and Entrepreneurship
Publisher	Henley Centre for Customer Management
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Date Deposited:	15 May 2019 13:21	Date item deposited into CentAUR
Last Modified:	08 Jan 2025 10:42	Date item last modified