The effect of service quality and medical environment towards patients' satisfaction in the medical industry in China

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Ya Ce, C. and Kim Man, M. M. (2017) The effect of service quality and medical environment towards patients' satisfaction in the medical industry in China. In: Education for Human Resource Development in the 21st Century, 5-6 Sep 2017, Bangkok, Thailand.

Item Type Conference or Workshop Item (Paper)
URI https://reading-clone.eprints-hosting.org/id/eprint/83445
Refereed Yes
Divisions University of Reading Malaysia
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