Linking customer experience to business performance: a literature review

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Dibley, A., (2017) Linking customer experience to business performance: a literature review. Report. Henley Centre for Customer Management

Item Type	Report (Report)
URI	https://reading-clone.eprints-hosting.org/id/eprint/82311
Item Type	Report
Divisions	Henley Business School > Digitalisation, Marketing and Entrepreneurship
Publisher	Henley Centre for Customer Management
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Date Deposited:	15 Feb 2019 12:29	Date item deposited into CentAUR
Last Modified:	08 Jan 2025 10:41	Date item last modified