The STEP scale: a measure of short-term export performance improvement

Lages, L.F. and Lages, C. (2004) The STEP scale: a measure of short-term export performance improvement. Journal of International Marketing, 12 (1). pp. 36-56. ISSN 1069-031X doi: 10.1509/jimk.12.1.36.25647

Abstract/Summary

This article is a direct response to a recent observation in the literature that managers appear to be short-term oriented in their assessment of the performance of an export venture (Madsen 1998). On the basis of a cross-national survey of exporting firms, the authors present a three-dimensional scale for assessing managerial judgment of short-term export performance (i.e., the STEP scale). The three dimensions are (1) satisfaction with short-term performance improvement, (2) short-term exporting intensity improvement, and (3) expected short-term performance improvement. The scale presents evidence of reliability as well as convergent, discriminant, and nomological validity, and it reveals factorial similarity and factorial equivalence across both samples. The authors outline managerial and public policy implications that stem from the scale and identify avenues for further export marketing research.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/38054
Item Type	Article
Refereed	Yes
Divisions	Henley Business School > Marketing and Reputation
Uncontrolled Keywords	export performance, measurement, export marketing, internationalization, performance improvement, the STEP scale
Publisher	American Marketing Association
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