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McBain, R. (2002) Call centres and human resource management. Henley Manager Update, 14 (2). ISSN 1745-7866
| Item Type | Article |
| URI | https://reading-clone.eprints-hosting.org/id/eprint/23969 |
| Item Type | Article |
| Refereed | Yes |
| Divisions | Henley Business School > Leadership, Organisations and Behaviour |
| Publisher | Braybrooke Press |
| Download/View statistics | View download statistics for this item |
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