Tourist–host identity risk: scale development and consequences

Fong, L. H. N., Zhang, C. X. and Wang, Z. ORCID: https://orcid.org/0000-0003-0374-346X (2023) Tourist–host identity risk: scale development and consequences. Journal of Travel Research, 62 (7). pp. 1588-1604. ISSN 1552-6763 doi: 10.1177/00472875221127680

Abstract/Summary

Risk perception has been an important construct in understanding tourists’ trip planning. Surprisingly, while tourists’ perceived tourist–host identity risk (THIR) plays an essential role in this process, its effects have been overlooked. Against this backdrop, this study develops a THIR scale and investigates how it shapes the intention of mainland Chinese tourists to revisit Hong Kong, and also investigates the spread of positive word-of-mouth (WoM) by conducting multiple online surveys with mainlanders. The results show that THIR is a uni-dimensional construct which is robustly measured by 12 items. It undermines revisit intention and the spread of positive WoM because of lower emotional solidarity followed by anticipation of unpleasant experience. This negative serial mediation is weaker for people who have a strong Chinese identity and perceive high THIR of an alternative destination (Macao). Meaningful implications are provided for destination marketers.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/121706
Identification Number/DOI	10.1177/00472875221127680
Refereed	Yes
Divisions	Henley Business School > Real Estate and Planning
Publisher	SAGE Publications
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