Doing cybersecurity at home: a human-centred approach for mitigating attacks in AI-enabled home devices

Vasalou, A., Benton, L., Serta, A., Gauthier, A., Besevli, C., Turner, S., Gill, R., Payler, R., Roesch, E. ORCID: https://orcid.org/0000-0002-8913-4173, McAreavey, K., Bauters, K., Liu, W., Chen, H.-J., Ivory, D., Panaousis, M. and Loukas, G. (2025) Doing cybersecurity at home: a human-centred approach for mitigating attacks in AI-enabled home devices. Computers and Security, 148. 104112. ISSN 0167-4048 doi: 10.1016/j.cose.2024.104112

Abstract/Summary

AI-enabled devices are increasingly introduced in the home context and cyber-attacks targeting their AI component are becoming more frequent. Moving away from seeing the user as the problem to recognising the user as part of the solution, our research reports on a novel cybersecurity intervention (comprising Explainable AI features, assisted remediation) designed to support users to identify, diagnose and mitigate cyber-attacks on the AI component of their smart devices. We carried out a case study of a bespoke smart heating device inclusive of this intervention and conducted fieldwork with ten households who experienced simulated integrity cyber-attacks over a month. Our research contributes an understanding of how to design AI-enabled devices and their ecosystems to support users to perceive integrity cyber-attacks, offering new considerations for intervention design that exploits multimodal indicators and supports users to troubleshoot themselves the causes as well as actions of cyber-attacks. Contributing to the growing area of human-centred cybersecurity, we evidence the distinctive challenges users face when evaluating integrity attacks on the AI component in the home context.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/120560
Identification Number/DOI	10.1016/j.cose.2024.104112
Refereed	Yes
Divisions	Interdisciplinary Research Centres (IDRCs) > Centre for Integrative Neuroscience and Neurodynamics (CINN) Life Sciences > School of Psychology and Clinical Language Sciences > Department of Psychology Life Sciences > School of Psychology and Clinical Language Sciences > Neuroscience Life Sciences > School of Psychology and Clinical Language Sciences > Perception and Action
Publisher	Elsevier
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