Navigating conflict: the role of mediation in healthcare disputes

Lindsey, J. ORCID: https://orcid.org/0000-0002-6271-483X, Doyle, M. and Wazynska-Finck, K. (2023) Navigating conflict: the role of mediation in healthcare disputes. Clinical Ethics. ISSN 1758-101X doi: 10.1177/14777509231196699

Abstract/Summary

Navigating conflict in healthcare settings can be challenging for all parties involved. Here, we analyse disputes about the provision of healthcare to patients, specifically exploring how mediation might be used to resolve disputes where healthcare professionals may disagree with the patient themselves or the patient's family about what healthcare is in the patient's best interests. Despite concerns about compromise over the patient's best interests, there is often room for the parties to come together and think about how the dispute might be resolved in a way that is acceptable to all. It is in this space where mediation might step in. We set out the potential benefits and risks of mediation in this article, and argue that there is a need for clearer, empirically grounded evidence on the use of mediation in healthcare disputes.

Item Type	Article
URI	https://reading-clone.eprints-hosting.org/id/eprint/113223
Identification Number/DOI	10.1177/14777509231196699
Refereed	Yes
Divisions	Arts, Humanities and Social Science > School of Law
Uncontrolled Keywords	Philosophy, Issues, ethics and legal aspects, Medicine (miscellaneous)
Publisher	SAGE Publications
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