Transportation quality, customer satisfaction and financial performance

[thumbnail of AIMA 8148.pdf]
Preview
Text - Accepted Version
· Please see our End User Agreement before downloading.
| Preview

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email

Teklay, B., Dow, K. E., Askarany, D., Wong, J. and Shen, Y. orcid id iconORCID: https://orcid.org/0000-0002-2943-6022 (2023) Transportation quality, customer satisfaction and financial performance. In: Akroyd, C. (ed.) Advances in management accounting. Advances in Management Accounting, 34. Emerald Publishing Limited, Bingley, pp. 63-82. ISBN 9781803820323 doi: 10.1108/S1474-787120220000034003

Altmetric Badge

Item Type Book or Report Section
URI https://reading-clone.eprints-hosting.org/id/eprint/101497
Identification Number/DOI 10.1108/S1474-787120220000034003
Refereed Yes
Divisions Henley Business School > Business Informatics, Systems and Accounting
Uncontrolled Keywords Transportation quality, customer satisfaction, US airline industry and financial performance
Publisher Emerald Publishing Limited
Download/View statistics View download statistics for this item
[thumbnail of AIMA 8148.pdf]
Preview
Text - Accepted Version
· Please see our End User Agreement before downloading.
| Preview
Add to AnyAdd to TwitterAdd to FacebookAdd to LinkedinAdd to PinterestAdd to Email

Please see our End User Agreement.

It is advisable to refer to the publisher's version if you intend to cite from this work. See Guidance on citing.

Downloads

Downloads per month over past year

University Staff: Request a correction | Centaur Editors: Update this record

Search Google Scholar